Support
Customer Service
Overview
Anagran is committed to providing comprehensive technical support to all of our valued customers. We offer several comprehensive service and support programs to meet your particular service level commitments and requirements.
Technical Assistance Center
Anagran’s Technical Assistance Center (TAC) provides the primary point of contact for all customer support requests. Our TAC is staffed with experienced networking professionals who are available to help our customers and partners configure, install, manage, and troubleshoot Anagran products in their network. TAC also provides a secure customer support portal where registered customers can access user documentation, the latest release notes, software downloads, and report and track support incidents.
Customers with an Anagran warranty or support plan in place can contact Anagran using any of the following methods.
- To email your request, please use the Contact form and select Support.
- For phone support please call Anagran TAC at +1 888-572-FLOW (+1 888-572-3569).
Internationally please dial +1.408.701.0880 option 2. - Log into the Anagran Customer Support Portal or use the Contact form to request an account.